Support Policy

Quote Chaser

Getting help with the service

Quote Chaser provides support for account access, product issues, billing questions, and core workflow problems related to tracking sent quotes and managing quote follow up activity.

Support channels

The main support contact is quotefollowup@outlook.com. Please include enough detail for us to understand the issue and respond efficiently.

What support covers

Support may include help with login issues, workspace access, quote reminders, product bugs, and general use of the platform.

Response times

Response times may vary depending on volume, severity, weekends, holidays, and the nature of the request.